Terms of Service

1. Acceptance of Terms

By accessing or using TexPurt ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

1.1 Agreement Scope

These Terms apply to:

• TexPurt web application
• Mobile applications (iOS and Android)
• API services
• All related features and functionalities

2. Description of Services

2.1 Electrical Engineering Calculations

TexPurt provides advanced calculation tools for electrical engineering professionals, including:

• Power system analysis and calculations
• Short circuit current calculations
• Voltage drop analysis
• Frequency and harmonic analysis
• Capacitive reactance calculations
• Power dissipation analysis
• Load flow calculations
• Protection coordination studies

2.2 Platform Features

• Cloud synchronization across devices
• Project collaboration tools
• Data export and reporting
• Calculation history and version control
• Code compliance checking (NEC/IEC)
• Professional calculation templates

3. User Accounts and Registration

3.1 Account Creation

To access TexPurt's full features, you must create an account by providing:

• Valid email address
• Secure password
• Professional information (optional but recommended)
• Acceptance of these Terms and Privacy Policy

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of unauthorized access
• Using strong, unique passwords

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy.

4. User Responsibilities and Conduct

4.1 Acceptable Use

You agree to use TexPurt only for lawful purposes and in accordance with professional engineering standards. You will not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Use the Service for competitive analysis or reverse engineering
• Share account credentials with unauthorized parties

4.2 Professional Standards

As an engineering professional using TexPurt, you agree to:

• Verify all calculations independently
• Ensure compliance with applicable codes and standards
• Maintain professional engineering ethics
• Use results responsibly in professional practice
• Obtain proper professional licenses as required by law

4.3 Data Integrity

You are responsible for:

• Accuracy of input data
• Backing up important calculations
• Verifying calculation methodology appropriateness
• Understanding limitations of calculation models

5. Subscription and Payment Terms

5.1 Subscription Plans

TexPurt offers multiple subscription tiers:

• Basic: Essential calculation tools
• Professional: Advanced features and collaboration
• Enterprise: Custom solutions and priority support

5.2 Billing

• Subscriptions are billed monthly or annually
• Payments are processed securely through third-party providers
• Automatic renewal unless cancelled
• Price changes with 30-day advance notice

5.3 Refund Policy

• 30-day money-back guarantee for new subscribers
• Pro-rated refunds for annual subscriptions (case-by-case)
• No refunds for partial months of service
• Enterprise refunds subject to contract terms

5.4 Free Trial

New users may access a free trial period with full feature access. Trial limitations and duration are clearly disclosed during signup.

6. Intellectual Property Rights

6.1 TexPurt Intellectual Property

TexPurt and its content, features, and functionality are owned by TexPurt and protected by international copyright, trademark, and other intellectual property laws.

6.2 User Content

You retain ownership of your calculation data and projects. By using TexPurt, you grant us a limited license to:

• Store and process your data to provide the Service
• Create backups for data protection
• Generate anonymized analytics for service improvement

6.3 Restrictions

You may not:

• Copy, modify, or distribute TexPurt software
• Reverse engineer or attempt to extract source code
• Remove or alter proprietary notices
• Create derivative works based on our platform

7. Disclaimer of Warranties

7.1 Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. Maintenance, updates, and technical issues may temporarily affect access.

7.2 Calculation Accuracy

TexPurt uses industry-standard calculation methods, but:

• Results depend on input accuracy and methodology selection
• Professional verification is required for all critical applications
• We recommend independent verification of results
• Updates may refine calculation algorithms

7.3 Compliance

While TexPurt incorporates common electrical codes and standards, users must verify compliance with applicable local codes, regulations, and professional standards.

8. Limitation of Liability

8.1 Liability Limits

To the maximum extent permitted by law, TexPurt's liability is limited to the amount paid for the Service in the 12 months preceding the claim.

8.2 Excluded Damages

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Professional liability or engineering errors

8.3 Professional Responsibility

Users maintain full professional responsibility for engineering decisions and implementations based on TexPurt calculations.

9. Data Protection and Privacy

9.1 Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Regular security audits and updates
• Access controls and monitoring
• Secure data centers and infrastructure

9.2 Data Backup

While we maintain regular backups, users are encouraged to export important calculations and maintain independent backups.

9.3 Privacy Policy

Our Privacy Policy, incorporated by reference, governs the collection, use, and protection of your personal information.

10. Termination

10.1 Termination by User

You may terminate your account at any time by:

• Cancelling your subscription through account settings
• Contacting customer support
• Following cancellation procedures in your account

10.2 Termination by TexPurt

We may terminate or suspend accounts for:

• Violation of these Terms
• Non-payment of fees
• Fraudulent or harmful activity
• Extended periods of inactivity

10.3 Effect of Termination

Upon termination:

• Access to the Service will cease immediately
• Data export should be completed before termination
• Subscription fees are non-refundable except as stated
• Certain provisions of these Terms will survive termination

10.4 Data Retention

After termination, we will retain your data for 90 days to allow for account reactivation, after which data may be permanently deleted.

11. Updates and Modifications

11.1 Service Updates

TexPurt is continuously improved with:

• New calculation features and tools
• Enhanced user interface and experience
• Updated electrical codes and standards
• Performance improvements and bug fixes

11.2 Terms Updates

We may modify these Terms by:

• Posting updates on our website
• Sending email notifications to users
• Providing in-app notifications
• Allowing reasonable time for review before implementation

11.3 Acceptance of Updates

Continued use of the Service after Terms updates constitutes acceptance of the new Terms.

12. Support and Customer Service

12.1 Support Channels

TexPurt provides customer support through:

• Email support for all users
• Priority support for Professional and Enterprise subscribers
• Comprehensive documentation and tutorials
• Community forums and knowledge base

12.2 Support Scope

Our support covers:

• Technical issues with the platform
• Account and billing questions
• Feature guidance and training
• Bug reports and feedback

Support does not include:

• Professional engineering consultation
• Project-specific design advice
• Code compliance verification
• Custom calculation development

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

For disputes arising from these Terms:

• Initial resolution through good faith negotiation
• Mediation before binding arbitration
• Arbitration conducted under [Arbitration Rules]
• Class action waiver (individual disputes only)

13.3 Jurisdiction

Any legal proceedings must be brought in the courts of [Your Jurisdiction], and you consent to personal jurisdiction in such courts.

14. International Use

14.1 Global Access

TexPurt is designed for international use, with consideration for:

• Multiple electrical code standards (NEC, IEC, etc.)
• Various engineering units and conventions
• Different regulatory frameworks
• Localized calculation requirements

14.2 Export Controls

Users must comply with applicable export control laws and regulations. TexPurt may restrict access from certain jurisdictions as required by law.

14.3 Local Compliance

Users are responsible for ensuring their use of TexPurt complies with local laws and professional requirements.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TexPurt regarding the Service.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Failure to enforce any provision does not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights and obligations to any party.

15.5 Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or technical failures.

15.6 Survival

Provisions regarding intellectual property, liability limitation, and dispute resolution will survive termination of these Terms.

16. Contact Information

16.1 Business Information

TexPurt is operated by:

• Company: TexPurt
• Address: [Your Business Address]
• Registration: [Business Registration Number]
• Tax ID: [Tax Identification Number]

16.2 Legal Notices

All legal notices and communications should be sent to:

• Email: contact@texpurt.com
• Mail: Legal Department, [Your Business Address]

16.3 Customer Service

For general inquiries and support:

• Email: contact@texpurt.com
• Phone: [Your Support Number]
• Hours: Mon-Sat(10 AM - 06 PM)