Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better, faster, and more personalized experience by remembering your preferences and understanding how you use TexPurt.

2. Types of Cookies We Use

3. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device to help us provide better services:

3.1 Analytics Services

• Google Analytics: Helps us understand website usage and user behavior
• Hotjar: Provides heatmaps and user session recordings (anonymized)
• Mixpanel: Tracks feature usage and user engagement patterns

3.2 Customer Support

• Intercom: Powers our live chat and support system
• Zendesk: Manages support tickets and help documentation

3.3 Payment Processing

• Stripe: Secure payment processing for subscriptions
• PayPal: Alternative payment method processing

3.4 Content Delivery

• Cloudflare: Improves website speed and security
• Amazon CloudFront: Delivers static content efficiently

4. Your Cookie Choices

4.1 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions

4.2 Opt-Out Links

For specific third-party services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Google Ads: Google Ad Settings
• Industry Opt-out: Digital Advertising Alliance Consumer Choice

5. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your TexPurt experience:

6. Mobile App Tracking

Our mobile applications use similar tracking technologies:

6.1 App Analytics

• Usage statistics and feature engagement
• Crash reports and performance monitoring
• User flow analysis and optimization

6.2 Push Notifications

• Delivery of calculation reminders
• Project collaboration notifications
• Important updates and announcements

6.3 Device Identifiers

We may use device advertising IDs and similar identifiers for analytics and personalization. You can control these through your device settings:

• iOS: Settings → Privacy & Security → Apple Advertising
• Android: Settings → Privacy → Ads

7. Data Security and Storage

We protect cookie data through:

• Encryption: Secure transmission and storage of cookie data
• Access controls: Limited employee access to cookie information
• Regular audits: Periodic security assessments and updates
• Secure servers: Industry-standard data center security
• Data minimization: Collect only necessary cookie information

8. Legal Compliance

8.1 GDPR Compliance (EU)

Under the General Data Protection Regulation:

• We obtain explicit consent for non-essential cookies
• Provide clear information about cookie purposes
• Allow you to withdraw consent at any time
• Maintain records of your consent choices

8.2 CCPA Compliance (California)

Under the California Consumer Privacy Act:

• We disclose categories of personal information collected through cookies
• Provide opt-out mechanisms for cookie-based data collection
• Respond to consumer rights requests regarding cookie data

8.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where TexPurt operates, including ePrivacy Directive requirements and local cookie consent laws.

9. Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in our cookie practices
• New features or services
• Legal or regulatory requirements
• User feedback and requests

We will notify you of significant changes through:

• Email notifications (if you're a registered user)
• In-app notifications
• Website banners or pop-ups
• Updates to this page with revision dates